East Midlands Railway news
News about train operating company East Midlands Railway, which operates passenger services on the Midland Main Line from London St Pancras to Nottingham, Derby and Sheffield, the Norwich – Nottingham – Sheffield – Liverpool regional express route, and local services in central and eastern England.
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Rail Business UK
Pilot meet-and-greet service aims to help people use Derby station
UK: East Midlands Railway and software company WelcoMe have launched a six-month pilot of a meet-and-greet service offering customers at Derby station a bespoke appointment to better support them with accessibility needs or specific travelling requirements. Example use cases include: someone who does not require ...
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Rail Business UK
Tidyco to overhaul Class 170 HVAC units
UK: Porterbrook Leasing has awarded Tidyco a contract to overhaul and refurbish 444 cab and saloon heating, ventilation and air-conditioning modules from ADtranz/Bombardier Class 170 Turbostar diesel multiple-units operated by East Midlands Railway and CrossCountry. Porterbrook and Tidyco have worked together to develop a bespoke overhaul ...
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Rail Business UK
Train operator obtains Communication Accessible accreditation
UK: Communication Access UK has accredited East Midlands Railway as being Communication Accessible. This follows the train operator’s efforts to provide enhanced communication choices for customers, and to provide staff with the skills to utilise assistive technology effectively. EMR has introduced TALK cards for staff and ...
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Rail Business UK
East Midlands Railway begins regional train fleet refurbishment
UK: East Midlands Railway has begun a £60m programme to refurbish its fleet of Class 360 electric and Class 158 and Class 170 diesel multiple-units in partnership with Siemens Mobility and leasing companies Angel Trains, Porterbrook and Eversholt. The Siemens Class 360 EMUs leased from Angel ...
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Rail Business UK
Rail regulator identifies how assistance for disabled passengers needs to improve
UK: The Office of Rail & Road has identified ways in which the provision of assistance for disabled passengers needs to be improved, following audits of how five operators are meeting regulatory requirements. ORR chose East Midlands Railway, Govia Thameslink Railway, Greater Anglia, LNER and Northern ...
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Rail Business UK
Train operator launches British Sign Language interpretation service
UK: East Midlands Railway has signed up to a British Sign Language service to help deaf passengers communicate with staff. The service operated by InterpretersLive is accessed via an app or link which puts users in touch with an BSL interpreter. The interpreter finds out the ...
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Rail Business UK
Project aims to automate DMU inspections
UK: East Midlands Railway is working with Bristol-based technology firm One Big Circle on a project to remove the need for manual trackside inspections of diesel multiple-units. The DepotMATE project will use One Big Circle’s Automated Intelligent Video Review cloud-based platform along with high-resolution line scanning, ...
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Rail Business UK
Information and journey planning screens installed
UK: East Midlands Railway is undertaking a £1m project with Infotec and Thales to install 166 customer information screens across its network. These will show arrival, departure, live journey, station and local information, details of local events and safety notices. Passengers will also be able to ...
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Rail Business UK
TikTok fare evader fined
UK: A fare evader who shared tips on TikTok on how to try to avoid paying for train journeys has been caught and fined. East Midlands Railway said she had shared numerous videos boasting about how she avoided paying and urged followers to do the same. An investigation with ...
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Rail Business UK
Interview: ‘It’s time to bring back dynamism’
UK: Cost control, revenue growth and a competitive dynamic will be key to securing the future of the UK rail sector, Transport UK Group Chief Executive Dominic Booth explains to Tony Miles.
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Rail Business UK
Virtual station tours to help passengers plan ahead
UK: East Midlands Railway has worked with Virtual Tour Experts Ltd to create online navigation guidance to help passengers with journeys through Derby, Sheffield, Nottingham, Lincoln and Kettering stations. Users can access information about all of the public areas in each station, including toilets, customer service ...
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Rail Business UK
Arcadis to lead Leicester station refurbishment
UK: Plans are being developed for a major restoration of Leicester’s Grade II listed station along with improvements to the public realm and commercial offerings. The project is being undertaken by Network Rail, Leicester City Council and East Midlands Railway. Arcadis has been appointed as lead ...
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Rail Business UK
East Midlands Railway joins surplus food redistribution scheme
UK: East Midlands Railway has partnered with sharing app and social enterprise Olio to distribute surplus food from its inter-city trains. Food that is nearing its expiry date will be collected by Olio at London St Pancras and advertised on its app ready to be re-distributed ...
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Rail Business UK
Asking passengers what they want from train interiors
UK: A report into what passengers want from train interiors has been produced to help inform the proposed refurbishment of Turbostar diesel multiple-units. Built by Bombardier Transportation from the late 1990s, the units are widely deployed by various train operators on regional services across the British ...
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Rail Business UK
Abellio UK management buy-out as NS exits British market
UK: Dutch state passenger operator NS has announced a management buy-out of its Abellio UK rail and bus business.
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Rail Business UK
Train toilets get antimicrobial coating
UK: The 162 toilets on East Midlands Railway’s Class 222 inter-city diesel multiple-unit fleet are being treated with Coatings Tech’s Cotech BioSafe protective coating incorporating Microban antimicrobial technology. Coatings Tech has previously applied its Cotech Clear Coat Easy Clean product for the outside of EMR trains, ...
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Rail Business UK
Barrow Haven platform replacement begins
UK: Work has begun on a £1·3m project to replace the single platform at Barrow Haven, a small halt on the Barton-on-Humber branch in North Lincolnshire. The existing platform will be replaced by a 60 m long structure with raised tactile paving. East Midlands Railway is ...
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Rail Business UK
Fleet-wide RFID tagging to locate wheel flats
UK: The use of RFID tags to identify individual vehicles with wheel flats is being rolled out across East Midlands Railway’s fleet after a trial found it saved hours of staff time. Around 50 Class 153, 156, 158 and 222 vehicles were equipped with RFID tags ...
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Rail Business UK
EMR and Rock Rail enhance Derby depot ahead of Aurora arrival
UK: Work has begun to prepare East Midlands Railway’s Etches Park depot in Derby for the arrival of the operator’s electro-diesel Aurora trains. The £35m project, which rolling stock leasing company Rock Rail is part funding through a £30m contribution, will be delivered in two phases. ...
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Rail Business UK
Barton-on-Humber line stations to be improved
UK: East Midlands Railway has announced a £400 000 programme of improvements covering the 12 small stations it manages on the route from Cleethorpes to Barton-on-Humber; Cleethorpes and Grimsby Town are managed by TransPennine Express. The works to improve the overall station ...