All Southeastern articles
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Metro Report InternationalContactless payment expansion on hold following TfL cybersecurity incident
UK: The expansion of pay-as-you-go contactless payment to 47 more c2c, London Northwestern Railway, Southeastern and South Western Railway stations has been put on hold because of the ongoing cybersecurity incident at Transport for London. TfL is working with the Department for Transport and the Rail ...
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Rail Business UKNine start-ups selected for rail innovation programme
UK: Nine technology start-ups have been selected from more than 100 applicants to joint the Future Labs innovation programme run by Southeastern, Northern, LNER and TransPennine Express with specialist company L Marks. Chata.ai enables organisations to harness their data through proactive self-service analytics, allowing users ...
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Rail Business UKPay-as-you-go to be extended to 47 more stations
UK: Pay-as-you-go travel using a contactless bank card or device is to go live at a further 47 c2c, London Northwestern Railway, Southeastern and South Western Railway stations from September 22. This will not impact existing ticketing options or the availability of traditional season tickets, and ...
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Rail Business UKSoutheastern announces shortlist to supply ‘modern trains for a modern network’
Southeastern Networker EMU UK: Southeastern has shortlisted five bidders for a contract to supply a fleet of 750 V DC third rail electric multiple-units for use on its ‘Metro’ network of suburban services in southeast London and Kent. They are: Alstom; CAF; Hitachi; Siemens Mobility; ...
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Rail Business UKTrain operators launch joint innovation programme
UK: Four train operators are to run a joint programme giving technology companies the opportunity to demonstrate AI, telecoms, quantum and other innovations in a real-world rail environment. The Future Labs programme is to be run by the government-owned operators LNER, Northern, Southeastern and TransPennine Express ...
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Rail Business UK£10m Class 375 refresh completed
Photos: Southeastern UK: Southeastern has completed the refurbishment of the 112 Class 375 Electrostar EMUs it leases from Eversholt Rail. The EMUs were built by Bombardier/ADtranz in Derby and introduced by Connex South Eastern in 2001-05. The refresh covers installation of at-seat ...
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Rail Business UKAccessibility options added to Southeastern journey planner
UK: Southeastern has added features to its app and online journey planner which are designed to make it easier to plan accessible journeys. A Passenger Assistance booking tool has been integrated with the journey planner and can be used to request help with getting on and ...
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Rail Business UKSoutheastern launches Social Mobility Action Plan
UK: Southeastern says it is the first UK rail operator to publish a Social Mobility Action Plan. Southeastern worked with The Purpose Coalition on the plan, which is based a framework of ‘Purpose Goals’ mapping out 14 barriers to opportunity. These include various life stages alongside ...
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Rail Business UKSoutheastern introduces digital season tickets
UK: Southeastern has introduce digital season tickets, branded sTickets, which passengers can buy through its website and app and store on their smartphone. Weekly, monthly, annual, flexi, custom period and child tickets are available for Southeastern routes, except where the ticket allows travel on Transport for ...
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Rail Business UKStoma Friendly improvements at Southeastern station toilets
UK: Southeastern has upgraded the accessible toilets at 71 stations to Colostomy UK’s Stoma Friendly standards, which are designed to help people change their stoma bags without hassle or embarrassment. Features include a hook on the door to hang clothing, handbags and luggage; shelf space to ...
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Rail Business UKFirst Class 395 refurbishment completed
UK: The first of Southeastern’s 29 six-car Class 395 electric multiple-units has returned to service following an interior refresh. Unit 395 012 entered the operator’s Ashford depot on June 12 and re-emerged on August 14. The £27m programme, which is being carried out in partnership with ...
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Rail Business UKThanet Parkway station opens to improve rail options without increasing journey times
UK: Southeastern’s Thanet Parkway station between Ramsgate and Minster in east Kent opened to passengers on July 31. Development was led by Kent County Council with the aim of improving transport connectivity and supporting the local economy, and the station is expected to be used by ...
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Rail Business UKBattery EMUs envisaged in Southeastern fleet procurement
UK: Southeastern has invited expressions of interest for the supply of new electric multiple-units.
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Rail Business UKClass 395 refurbishment to provide a ‘step change in the passenger experience’
UK: An agreement to refurbish the fleet of 29 six-car Class 395 electric multiple-units used on services from London St Pancras to Kent has been signed by leasing company Eversholt Rail, operator Southeastern and manufacturer Hitachi Rail. The £27m programme to provide a ‘step change in ...
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Rail Business UKSoutheastern scraps first class in timetable revision to meet changed demand
UK: Southeastern has announced that it is to abolish first class travel with effect from December 11 2022, as part of timetable changes which aim to provide a ‘simpler, more reliable’ service and reflect the way people now travel following the pandemic. First class seating is ...
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Rail Business UKSafety was managed well in Class 800 cracking crisis, finds ORR
UK: Rail industry processes ensured that passenger safety was not compromised following the discovery of bodyshell cracks on the Hitachi-built Class 800 series trainsets in May 2021, according to a report published by the Office of Rail & Road on April 7.
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Rail Business UKGovia gets £23·5m penalty for Southeastern contract breach
UK: The government has imposed a £23·5m penalty on Govia’s London & South Eastern Railway Ltd over a ‘serious breach’ of its former Southeastern passenger franchise agreement. In 2021 the Department for Transport found evidence that LSER had deliberately concealed over £25m of historic government funding ...
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Rail Business UK‘Serious errors’ made by Southeastern franchisee
UK: Serious errors were made by Govia’s Southeastern franchisee London & South Eastern Railway Ltd in its engagement with the Department for Transport over several years, a review commissioned by the chairs of shareholders Go-Ahead Group and Keolis UK has found.
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Rail Business UKCompensation sought in legal action over London zone boundary tickets
UK: Legal claims have been brought against current and past South Eastern and South Western franchisees over claims that passengers were overcharged because fares from the London zone boundaries to stations outside the zones were not readily available for purchase by Travelcard holders. The Competition Appeal Tribunal ...
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Rail Business UKSE Trains takes over Southeastern services
UK: Southeastern services were transferred to the SE Trains subsidiary of the Department for Transport’s Operator of Last Resort when the directly-awarded management contract held by Govia’s London South Eastern Railway expired at 02.00 on October 17. DfT had an option to extend the contract to ...