Railway and public transport ticketing news
News about railway and public transport ticketing technology, suppliers and policy.
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Metro Report InternationalTransport ticketing news round-up
Following the Transport Ticketing Global exhibition, Railway Gazette International takes a look at some of the latest developments in the world of fare payment.
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Metro Report InternationalSwedish region to test ticketing app
SWEDEN: The Halland region is to trial Fairtiq’s pay-as-you-go ticketing system based on swiping in and out on a mobile app. The trial will assess the app’s capacity to accurately identify trips across all modes of public transport. This assessment will cover routes, departure times and ...
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Metro Report InternationalTicket gate designed with life-cycle costs in mind
UK: On display at the Transport Ticketing Global exhibition in London was Scheidt & Bachmann’s latest FareGo PG|50 ticket gate, which has been developed with total cost of ownership in mind. The structure and mechanical elements are designed to offer a long life, while the validation ...
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NewsDeutschlandticket retailers take on the ‘cyber mafia’
GERMANY: Two waves of fraud have hit sellers of the Deutschlandticket monthly public transport pass, and the fightback against the criminals has been hindered by the lack of a central body with overall responsibility for the tickets. The Deutschlandticket covers all local and regional public transport services ...
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NewsRevenue protection, accessibility and safety focus for next-generation ticket gate
TICKETING: Cubic Transportation Systems launched its FEnX station ticket gate at the Transport Ticketing Global trade fair in London, saying it had combined the latest technology with user-centric design to reduce fare evasion, enhance the passenger experience and optimise efficiency. An overhead camera and the Fare ...
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Rail Business UKGPS ticketing trial planned for this year
UK: The Department for Transport is seeking suppliers to take part in trials of GPS-based pay-as-you-go ticketing in Yorkshire and the East Midlands later this year, The successful bidders would work alongside train operators Northern and East Midlands Railways to deliver the government-funded trials, which will ...
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Metro Report InternationalHard challenges for Easier ticket gate
TICKETING: Easier has developed a ticket gate with an overhead camera which counts passengers and identifies fare evasion attempts, with AI training to help it improve accuracy. Demonstrating the prototype at the Transport Ticketing Global trade fair in London, the company told Railway Gazette International that ...
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Rail Business UKPay-as-you-go rail ticketing technology contract awarded
UK: The Rail Delivery Group has awarded Tracsis a multi-year contract to provide a Tap Converter system which will support the roll-out of pay-as-you-go National Rail travel in urban areas across the country. Tracsis said this will be a major step towards modernising rail ticketing. Tap ...
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Rail Business UKCrossCountry ticketing contract to support ACE innovation
UK: CrossCountry has selected the Arriva Customer Engine platform to provide web and app journey planning, ticket sales and travel information services including live travel updates. CrossCountry selected the fellow Arriva Group supplier after a procurement process involving 22 competitors. ACE is already used by Arriva’s ...
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Rail Business UKRail reform could end need for regulated fares
UK: Announcing this year’s rail fare increase for Wales, the Welsh government’s Cabinet Secretary for Transport & North Wales Ken Skates said he hoped rail reform would end the need for regulated fares. On February 6 Skates announced an overall increase in regulated rail fares of ...
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NewsMoovit adds inter-city transport planning and ticketing
EUROPE: Travelling planning app company Moovit has partnered with Distribution Technologies to offer its users the option to buy tickets for long-distance travel. Its rail, bus and ferry operators in 40 countries, including Deutsche Bahn, SNCF, RENFE, Trenitalia, Italo, RegioJet and Eurostar. ‘Collaboration is key to ...
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Rail Business UKTicket retailer Trainline joins Rail Ombudsman scheme
UK: Third-party ticket retailer Trainline has joined the Rail Ombudsman scheme, which provides a free, independent and impartial service to help passengers escalate unresolved complaints about issues including fares, retailing, journey information and customer service. Licensed train and station operators are already part of the scheme. ...
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Metro Report InternationalPhiladelphia fare payment upgrade contract awarded
USA: Southeastern Pennsylvania Transportation Authority has awarded Cubic Transportation Systems a $211m contract to design, install and operate its SEPTA Key 2.0 next-generation fare payment system. Plans include virtual Key smart cards, enhancing the website, mobile app and call centre and supporting equity-focused fare policies for ...
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Rail Business UKScotRail launches Tap&Pay ticketing app
UK: Following a six-month pilot scheme, ScotRail has launched a Tap&Pay pay-as-you-go ticketing app developed by Tracsis Rail Technology & Services using its Hopsta platform. The app is initially available for travel on ScotRail services in the Strathclyde area and between Strathclyde and Edinburgh. If the deployment ...
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Rail Business UKGreat British Railways and private sector to compete for ticket sales
UK: The Department for Transport has announced that the future Great British Railways will sell tickets online, while retaining a ‘thriving’ private sector market where third party ticket retailers can compete in an ‘open and fair’ manner. Plans to create a centralised GBR online ticket retailer ...
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Metro Report InternationalMRT Jakarta introduces WhatsApp ticketing
INDONESIA: MRT Jakarta and Route Mobile Ltd have launched WhatsApp-based metro ticketing. Passengers who purchase tickets from MRT Jakarta vending machines can receive three automated messages with instructions on using a QR code, a unique QR code to be scanned for entry at the origin station ...
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Rail Business UKNew date for contactless payment expansion at four train operators
UK: The introduction of pay-as-you-go travel using contactless bank cards and mobile devices at further 47 stations is now scheduled for February 2, having been delayed from September 2024 as a result of a cybersecurity incident at Transport for London which how now been resolved. The ...
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Rail Business UKPenalty fare ‘yellow card’ included in rail revenue protection recommendations
UK: Transport Focus has recommended changes to revenue protection which it says would improve the passenger experience and confidence in the railway while providing a fairer approach to preventing lost income. The watchdog’s proposals published on January 16 are: the introduction of a ‘yellow card’ ...
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Rail Business UKGreater Anglia expands paper roll ticketing
UK: Following a trial backed by the Rail Delivery Group, a further 194 Scheidt & Bachmann ticket machines on Greater Anglia routes are to switch to using paper roll ticket instead of the traditional orange magnetic stripe cards. S&B worked with Nagels to develop the recyclable ...
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Rail Business UKBrentford and Brighton football fans offered 20% discount on trains to away matches
UK: Brentford FC and Brighton & Hove Albion supporters can get a 20% discount on train tickets to away games, after they became the first Premier League clubs to back Trainline’s ‘I Came By Train’ campaign to encourage people to switch to rail travel. Brighton fans ...