Railway and public transport ticketing news
News about railway and public transport ticketing technology, suppliers and policy.
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Rail Business UKRail reform could end need for regulated fares
UK: Announcing this year’s rail fare increase for Wales, the Welsh government’s Cabinet Secretary for Transport & North Wales Ken Skates said he hoped rail reform would end the need for regulated fares. On February 6 Skates announced an overall increase in regulated rail fares of ...
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NewsMoovit adds inter-city transport planning and ticketing
EUROPE: Travelling planning app company Moovit has partnered with Distribution Technologies to offer its users the option to buy tickets for long-distance travel. Its rail, bus and ferry operators in 40 countries, including Deutsche Bahn, SNCF, RENFE, Trenitalia, Italo, RegioJet and Eurostar. ‘Collaboration is key to ...
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Rail Business UKTicket retailer Trainline joins Rail Ombudsman scheme
UK: Third-party ticket retailer Trainline has joined the Rail Ombudsman scheme, which provides a free, independent and impartial service to help passengers escalate unresolved complaints about issues including fares, retailing, journey information and customer service. Licensed train and station operators are already part of the scheme. ...
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Metro Report InternationalPhiladelphia fare payment upgrade contract awarded
USA: Southeastern Pennsylvania Transportation Authority has awarded Cubic Transportation Systems a $211m contract to design, install and operate its SEPTA Key 2.0 next-generation fare payment system. Plans include virtual Key smart cards, enhancing the website, mobile app and call centre and supporting equity-focused fare policies for ...
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Rail Business UKScotRail launches Tap&Pay ticketing app
UK: Following a six-month pilot scheme, ScotRail has launched a Tap&Pay pay-as-you-go ticketing app developed by Tracsis Rail Technology & Services using its Hopsta platform. The app is initially available for travel on ScotRail services in the Strathclyde area and between Strathclyde and Edinburgh. If the deployment ...
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Rail Business UKGreat British Railways and private sector to compete for ticket sales
UK: The Department for Transport has announced that the future Great British Railways will sell tickets online, while retaining a ‘thriving’ private sector market where third party ticket retailers can compete in an ‘open and fair’ manner. Plans to create a centralised GBR online ticket retailer ...
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Metro Report InternationalMRT Jakarta introduces WhatsApp ticketing
INDONESIA: MRT Jakarta and Route Mobile Ltd have launched WhatsApp-based metro ticketing. Passengers who purchase tickets from MRT Jakarta vending machines can receive three automated messages with instructions on using a QR code, a unique QR code to be scanned for entry at the origin station ...
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Rail Business UKNew date for contactless payment expansion at four train operators
UK: The introduction of pay-as-you-go travel using contactless bank cards and mobile devices at further 47 stations is now scheduled for February 2, having been delayed from September 2024 as a result of a cybersecurity incident at Transport for London which how now been resolved. The ...
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Rail Business UKPenalty fare ‘yellow card’ included in rail revenue protection recommendations
UK: Transport Focus has recommended changes to revenue protection which it says would improve the passenger experience and confidence in the railway while providing a fairer approach to preventing lost income. The watchdog’s proposals published on January 16 are: the introduction of a ‘yellow card’ ...
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Rail Business UKGreater Anglia expands paper roll ticketing
UK: Following a trial backed by the Rail Delivery Group, a further 194 Scheidt & Bachmann ticket machines on Greater Anglia routes are to switch to using paper roll ticket instead of the traditional orange magnetic stripe cards. S&B worked with Nagels to develop the recyclable ...
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Rail Business UKBrentford and Brighton football fans offered 20% discount on trains to away matches
UK: Brentford FC and Brighton & Hove Albion supporters can get a 20% discount on train tickets to away games, after they became the first Premier League clubs to back Trainline’s ‘I Came By Train’ campaign to encourage people to switch to rail travel. Brighton fans ...
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Metro Report InternationalTurkey plans multi-network travel card
TURKEY: Minister of Transport & Infrastructure Abdulkadir Uraloğlu has announced plans to launch tickets which can be used on all rail and metro lines in Istanbul built and operated by the ministry, and eventually on public transport across Turkey. The roll-out would start on the Marmaray, ...
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Rail Business UKTrain operators’ revenue protection to be reviewed following ‘egregious’ prosecutions
UK: Secretary of State for Transport Louise Haigh has asked the Office of Rail & Road to undertake an independent review of the way train operators tackle suspected fare evasion.
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Metro Report InternationalEasy-to-use fare gate launched at InnoTrans
INNOTRANS: Scheidt & Bachmann Fare Collection Systems unveiled its FareGo PG|50 ticket gate which designed to be intuitive for passengers to use, upgradable to handle future developments in ticket media and offer fraud prevention technologies along with low operating costs. An overhead ...
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Rail Business UKNo plans for a British rail ‘climate ticket’
UK: Rail Business UK understands that the government has no plans to introduce a subscription-based ticket offering unlimited rail travel, as has been proposed in a report produced for Greenpeace by the Greengauge 21 think tank. ‘Across Europe, nations are adopting a Climate Card, offering public ...
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Rail Business UKHitachi to develop multimodal journey planning and booking system for Wales
UK: Transport for Wales has awarded Hitachi a contract to provide a bespoke Mobility-as-a-Service digital planning and booking system covering public transport in Wales. The app and back-office will cover rail, local bus, TrawsCymru regional bus and Fflecsi demand-responsive bus services, as well as micromobility bikes ...
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Metro Report InternationalContactless payment expansion on hold following TfL cybersecurity incident
UK: The expansion of pay-as-you-go contactless payment to 47 more c2c, London Northwestern Railway, Southeastern and South Western Railway stations has been put on hold because of the ongoing cybersecurity incident at Transport for London. TfL is working with the Department for Transport and the Rail ...
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In depthInterview: Record funding is flowing – but Germany’s railway must deliver
The building blocks to turn round performance on Germany’s national network are being put in place thanks to an unprecedented investment programme, but Deutsche Bahn and infrastructure arm DB InfraGO must deliver on their promises, warns Federal Minister for Digital & Transport Dr Volker Wissing. Murray Hughes put the questions.
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Metro Report InternationalRhein-Ruhr fares reform to cut through the ‘tariff jungle’
GERMANY: Rhein-Ruhr transport association VRR is to implement its largest-ever fares reform in March 2025, aiming to clear the ‘tariff jungle’ by eliminating 500 of the current 650 ticket types and reducing the number of price levels from seven to three. VRR is committing to the ...
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Rail Business UKPay-as-you-go to be extended to 47 more stations
UK: Pay-as-you-go travel using a contactless bank card or device is to go live at a further 47 c2c, London Northwestern Railway, Southeastern and South Western Railway stations from September 22. This will not impact existing ticketing options or the availability of traditional season tickets, and ...