UK: The government is working with charity Scope to develop a Disabled Persons Passenger Charter covering trains, buses, coaches, taxis and private hire vehicles in England.
This will bring together a range of information to provide people with a clear explanation of their rights and advice on what to do when things do not go as planned.
The charter follows last year’s announcement of the National Disability Strategy, which included a station accessibility audit.
‘Public transport should be accessible for everyone and this charter will help disabled passengers better understand their rights, the standards they should expect across the network and how to hold providers to account when travel goes wrong’, said Scope Chief Executive Mark Hodgkinson.
