UK: As part of Scotland’s coronavirus measures, ScotRail is undertaking an eight-week trial of the NHS Test & Protect Check In Scotland QR code system on one of its Inter7City trainsets, at the request of the Scottish government and Transport Scotland.
From May 24, passengers with smart devices are being asked to check-in and check-out using QR code labels. ScotRail confirmed that Check In Scotland captures some personal data, including the passenger’s name, e-mail address and telephone number. This information is held securely by NHS Test & Protect; no other party, including ScotRail, will have access to it.
The data will be used by NHS Test & Protect to get in touch with any close contact of a person who tests positive for Covid-19. This would include someone who was travelling in close proximity to someone else who has tested positive. The process mimics the system being used in venues such as bars and restaurants across Scotland.
While it is not mandatory to check-in, ScotRail Customer Experience Strategy Manager Mark O’Mailley said ‘we are hugely supportive of these efforts and would encourage our customers to participate.’
Passengers who do not have a smart device do not need to check in on-board the train; as part of the trial, the partners are looking to evaluate how many people cannot use the digital system.
After the eight-week trial has been completed, the Scottish government and NHS Test & Protect will evaluate the results and decide whether it should be rolled out to other ScotRail trains or stations.
