UK: A virtual reality simulation is being developed to enable disabled passengers to take simulated journeys where they can experience trains and stations, and interact with on-board staff to find out about the support available.
Northern’s Commercial & Customer Director Mark Powles said the aim is to ‘empower people to use public transport — no matter their circumstances.’
The simulation is designed to run on a mobile device, PC or low-cost VR headset. It has been developed by Chrome Angel Solutions and Totem Learning, with support from Angel Trains, Community Rail Lancashire and Northern Trains, and backed by funding from the Department for Transport’s Accessibility Transport Research & Innovation Grants programme.
Testing is being undertaken by volunteers from the independent pan-disability Northern Accessibility User Group and Community Rail Lancashire.
‘The game provides an immersive VR experience, both at the station and on board the train to reassure disabled passengers when travelling by train, helping build confidence to travel and raising awareness of what passenger assistance is available and what to expect’, said Tony Jennings of NAUG. ‘Importantly, the team have engaged and collaborated via workshops with disabled people throughout the development.’
