UK: West Midlands Trains has conceded that its May 2019 timetable change did not work well, particularly for its London Northwestern division which implemented a radical change involving joining up into through trains services which previously terminated at Birmingham New Street.
Accepting that ‘day to day operation has proved quite fragile’ since the May 2019 timetable change, on December 15 West Midlands Trains implemented a number of changes to improve reliability, and it is seeking to roll back to the original service pattern as much as possible from May 2020.