Eurostar news – Page 3
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NewsEurostar provides guide for travellers with autism
EUROPE: Eurostar has launched a virtual guide designed to help passengers with autism have a stress-free journey. The cross-Channel high speed train operator reviewed its travel experience with the Ambitious About Autism charity, which advised that travellers with autism are more comfortable if they have seen information about sights and ...
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Rail Business UKEurostar and DB seek to solve through ticketing issue
EUROPE: Eurostar is working with Deutsche Bahn to resolve a ticketing system compatibility issue which will prevent the German national operator from selling through tickets between Germany and the UK. Last year Eurostar awarded Dutch software company Sqills a contract to provide its S3 Passenger sales, distribution and reservation suite ...
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Rail Business UKLondon – Bordeaux high speed rail service ‘blueprint’
EUROPE: A ‘blueprint’ for the operation of direct high speed services to and from London was presented to the Mayor of Bordeaux and the President of the Nouvelle-Aquitaine region on April 29. The proposals are being developed jointly by HS1 Ltd, which manages the high speed line between London and ...
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NewsEurostar aims to reduce paper ticket use with Google Pay
EUROPE: Eurostar passengers can now save paperless tickets on Google Pay, in what the cross-Channel high speed train operator says is a ‘first for any international rail company’. Travellers using Google Pay on mobile devices with Android L or higher can save their mobile tickets to Google Pay from the ...
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NewsEurostar sets new ridership record
EUROPE: The introduction of direct London – Amsterdam trains and a strong increase in business travel contributed to record Eurostar ridership during 2018, the operator announced on March 5. Reporting its annual results, the cross-Channel high speed operator said 11 million passengers had used its international services during the year, ...
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Rail Business UKEurostar deploys interactive robot at St Pancras station
EUROPE: Eurostar passengers in the departure area of London St Pancras station can now interact with a humanoid robot to find more information about their journey. Eurostar expects this to be particularly popular with families. The Pepper robot from SoftBank Robotics was supplied by Robots of London. It uses a ...
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Rail Business UKEurostar to expand Amsterdam service next year
EUROPE: Cross-Channel high speed operator Eurostar expects to launch a third daily train between London and Amsterdam in June 2019, reflecting the initial success of the route which was launched with two trains per day in April this year. Eurostar reports that it has already carried more than 130 000 ...
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Rail Business UKStudy to look at adapting Bordeaux station to handle London trains
EUROPE: The four infrastructure managers responsible for the high speed lines between London and Bordeaux have agreed to study the feasibility of adapting Bordeaux Saint-Jean station to handle international passengers traveling to and from the UK. SNCF Réseau, Eurotunnel, Lisea and HS1 said the October 10 agreement was a key ...
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NewsHigh speed services from London to Bordeaux, Frankfurt and Genève under discussion
EUROPE: ‘Advanced planning’ is being undertaken to facilitate the possible launch of a direct London – Bordeaux high speed rail service, HS1 Ltd confirmed on April 30. The manager of the high speed line between London and the Channel Tunnel also confirmed it was in very early stage discussions for ...
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NewsEurostar’s first Amsterdam service an ‘exciting and momentous day’ for high speed rail
EUROPE: ‘It is an exciting and momentous day, not just for Eurostar but the story of high speed travel across Europe’, Eurostar Chief Executive Mike Cooper told Railway Gazette International on the cross-Channel operator’s first revenue service from London to Amsterdam on April 4. The service runs twice daily ...
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NewsEurostar selects Sqills distribution and reservation software
EUROPE: Dutch ticketing software company Sqills is providing its S3 Passenger sales, distribution and reservation suite for international high speed train operator Eurostar. ‘As Eurostar grows beyond 10 million passengers per year and we expand our reach further into Europe, having a flexible reservation system is critical’, said the operator’s ...
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NewsEurostar reports a £58m profit
EUROPE: Eurostar International Ltd has reported a preliminary unaudited operating profit of £57∙6m for 2017, with sales revenue up 11% at £880m from £794m the year before. Passenger-journeys were up 3% at 10∙3 million from 10 million in 2016. 'Last year we saw a real revival in the US market ...
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NewsEurostar runs Amsterdam preview service to mark start of ticket sales
EUROPE: Cross-Channel high speed train operator Eurostar ran a preview service between London St Pancras and Amsterdam Centraal on February 20, to mark the opening of ticket sales for the regular twice-daily service which is scheduled to begin on April 4. Conveying invited guests and travel industry representatives, the 08.31 ...
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NewsEurostar to launch London – Amsterdam service in April
EUROPE: Direct London – Amsterdam high speed services will begin on April 4, cross-channel high speed operator Eurostar announced on February 9. Offering a journey time of 3 h 41 min between London St Pancras and Amsterdam Centraal, Eurostar will run an initial two trains per day. However, there will ...
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NewsEurostar aims to tread more lightly with new environmental targets
EUROPE: Eurostar marked the 10th anniversary of its Tread Lightly environmental programme with the unveiling on February 6 of an ‘ambitious’ 10 point plan to reduce its environmental impact. CEO Nicolas Petrovic said the high speed train operator had already achieved a 32% reduction in carbon emissions through Tread Lightly, ...
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NewsRotterdam Centraal station to be modified for Eurostar services
NETHERLANDS: Work to adapt Rotterdam Centraal station to accommodate Eurostar’s future Amsterdam – London services has begun, VolkerRail announced on January 31. The work is being undertaken by VolkerRail and Arcadis on behalf of infrastructure manager ProRail. During a nine-week possession tracks will be realigned and a platform which currently ...
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NewsAshford International modified for use by Eurostar e320 trainsets
UK: Network Rail is undertaking work to equip the international platform tracks at Ashford International station with the KVB warning system used on High Speed 1, and is also altering the platform edges to the UIC-B loading gauge. This will enable the station to be served by Eurostar’s Siemens Velaro ...
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NewsEurostar passengers to be able to watch virtual fish under the Channel
EUROPE: Cross-Channel high speed train operator Eurostar is to offer passengers an ‘immersive and unprecedented’ on-board virtual reality experience this summer. Primarily aimed at children and accessed through the on-train entertainment system using a smart device or via headsets which will be available onboard, Eurostar Odyssey will create a virtual ...
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NewsEurostar lounge seeks 'the spirit of a Parisian apartment'
FRANCE: Eurostar opened its relocated Business Premier lounge at Paris-Nord on February 4. Accessed after passengers pass through an expanded security and passport control area, the lounge is intended to offer a ‘stylish, comfortable environment for both working and relaxing’. The facility on the top floor of the original 19th ...
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NewsEurostar 'confident' as Amsterdam plans gather pace
EUROPE: Eurostar said it was seeing ‘signs of recovery in the trading environment’ when it announced its Quarter 3 results on November 4, with passenger numbers in the previous eight weeks increasing year-on-year. This followed a ‘challenging period’ when demand had been dampened by the Nice terrorist attack in July. ...
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