Railway and public transport ticketing news
News about railway and public transport ticketing technology, suppliers and policy.
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Rail Business UK
Train operators’ revenue protection to be reviewed following ‘egregious’ prosecutions
UK: Secretary of State for Transport Louise Haigh has asked the Office of Rail & Road to undertake an independent review of the way train operators tackle suspected fare evasion.
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Metro Report International
Easy-to-use fare gate launched at InnoTrans
INNOTRANS: Scheidt & Bachmann Fare Collection Systems unveiled its FareGo PG|50 ticket gate which designed to be intuitive for passengers to use, upgradable to handle future developments in ticket media and offer fraud prevention technologies along with low operating costs. An overhead ...
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Rail Business UK
No plans for a British rail ‘climate ticket’
UK: Rail Business UK understands that the government has no plans to introduce a subscription-based ticket offering unlimited rail travel, as has been proposed in a report produced for Greenpeace by the Greengauge 21 think tank. ‘Across Europe, nations are adopting a Climate Card, offering public ...
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Rail Business UK
Hitachi to develop multimodal journey planning and booking system for Wales
UK: Transport for Wales has awarded Hitachi a contract to provide a bespoke Mobility-as-a-Service digital planning and booking system covering public transport in Wales. The app and back-office will cover rail, local bus, TrawsCymru regional bus and Fflecsi demand-responsive bus services, as well as micromobility bikes ...
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Metro Report International
Contactless payment expansion on hold following TfL cybersecurity incident
UK: The expansion of pay-as-you-go contactless payment to 47 more c2c, London Northwestern Railway, Southeastern and South Western Railway stations has been put on hold because of the ongoing cybersecurity incident at Transport for London. TfL is working with the Department for Transport and the Rail ...
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In depth
Interview: Record funding is flowing – but Germany’s railway must deliver
The building blocks to turn round performance on Germany’s national network are being put in place thanks to an unprecedented investment programme, but Deutsche Bahn and infrastructure arm DB InfraGO must deliver on their promises, warns Federal Minister for Digital & Transport Dr Volker Wissing. Murray Hughes put the questions.
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Metro Report International
Rhein-Ruhr fares reform to cut through the ‘tariff jungle’
GERMANY: Rhein-Ruhr transport association VRR is to implement its largest-ever fares reform in March 2025, aiming to clear the ‘tariff jungle’ by eliminating 500 of the current 650 ticket types and reducing the number of price levels from seven to three. VRR is committing to the ...
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Rail Business UK
Pay-as-you-go to be extended to 47 more stations
UK: Pay-as-you-go travel using a contactless bank card or device is to go live at a further 47 c2c, London Northwestern Railway, Southeastern and South Western Railway stations from September 22. This will not impact existing ticketing options or the availability of traditional season tickets, and ...
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Rail Business UK
LNER withdraws flexible off peak fares from more stations
UK: LNER’s pilot scheme withdrawing flexible Off-Peak and Super Off-Peak fares is to be expanded to cover journeys between London and more than 20 stations around and between Newcastle, Berwick-upon-Tweed and Edinburgh from September 30. In January, the nationalised operator launched a two-year ‘Simpler Fares’ trial ...
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Rail Business UK
All-day off-peak fare trial fails to achieve modal shift goals
UK: A pilot scheme which removed peak fares on ScotRail services in favour of offering cheaper off-peak fares all day is to end, after analysis found only ‘a limited degree of success’ in achieving modal shift from cars The Scottish government spent £40m subsidising the ScotRail ...
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Rail Business UK
Viewpoint: the fare evasion prosecution scandal explained
UK: Nathan Seymour-Hyde, Partner and Solicitor at Reeds Solicitors, explains how train operators misused the Single Justice Procedure and why up to 75 000 convictions for fare evasion offences have now been quashed.
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In depth
Comment: ‘Not cheaper, just easier’
With cross-border rail ticketing being cited as a priority for the next European Commission, Andrew Grantham discusses the complexities of achieving seamless bookings and the industry’s struggle to meet growing demand for sustainable mobility options.
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Metro Report International
Delhi Metro expands ticketing options
INDIA: Delhi Metro Rail Corp has added additional ticket purchasing options in an effort to make transactions easier. Passengers buying Indian Railways tickets online or through the app can now book a DMRC metro ticket in QR code format up to 120 days in advance. This ...
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Rail Business UK
Call to retain cash payment at stations
UK: Great British Railways must retain cash payment options, watchdog Transport Focus has said, because some passengers in the most deprived areas could be disadvantaged if they had to use other payment methods. In its Is Cash Still Important On Today’s Railway? report, Transport Focus says ...
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Rail Business UK
A whole-industry approach is needed to get young people to use trains for life
UK: Young people want to travel more by rail, but train operators need to provide reliable services, value for money and consistent amenities if they are to attract the next generation of travellers and retain them as customers for the next 20 years, First Rail Managing ...
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News
Uber adds Spanish rail travel options
SPAIN: Building on a two-year collaboration in the UK, taxi booking platform Uber has begun using Omio’s API to provide its customers with access to rail travel options in Spain. ‘Our collaboration with Uber is a significant achievement for Omio as we join forces with leading ...
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News
Paper or digital ticket machines deployed
NORWAY: ALMEX has supplied Olso Gardermoen airport train operator Flytoget with vending machines which can either print a paper ticket or send a digital ticket to a passenger’s mobile phone by text message.
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Rail Business UK
Rail and tram-train in Manchester’s Bee Network expansion plans
UK: Local rail services around Manchester are to be brought into the region’s expanding Bee Network by 2028 as part of a public transport development strategy unveiled by Mayor of Greater Manchester Andy Burnham on July 10.
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Metro Report International
Mainz trials monthly free travel to reach people who rarely use public transport
GERMANY: Tram and bus travel in Mainz is to be free of charge on the first Saturday of the month for a one-year trial period. The impact on ridership and the benefits to the city will be evaluated by Rhein-Main University of Applied Sciences. The first ...
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In depth
Romania: New rolling stock to support rail market reforms
Romania’s Railway Reform Authority is procuring new multiple-units to operate regional and inter-regional services under competitively tendered PSO contracts, but this is only part of a wider market opening strategy, ARF President Ștefan Roșeanu explains to Benjámin Zelki.