Railway and public transport ticketing news – Page 5
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Rail Business UKEurostar promotional fares advert deemed misleading
UK: The Advertising Standards Authority has told Eurostar that a significant proportion of seats must be available at the highlighted price when it uses ‘from’ prices in advertising. The ASA ruling on January 3 follows a complaint by someone who received a promotional e-mail in July ...
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Rail Business UKRail fare increases confirmed
UK: The government has announced that the 2024 regulated fare cap for National Rail operators in England will be 4·9%. It has also said that fare changes will now take place in March each year. Meanwhile, Transport Scotland has announced that ScotRail fares will increase by ...
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NewsSoftware expands ticket vending machine capabilities
ITALY: Trenord is the first customer to deploy a ticket machine software platform which Conduent Transportation has developed to provide a user experience similar to a web app and to enable the future sale of new products. The ticket machines accept payment by digital payment apps, ...
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Rail Business UKSoutheastern introduces digital season tickets
UK: Southeastern has introduce digital season tickets, branded sTickets, which passengers can buy through its website and app and store on their smartphone. Weekly, monthly, annual, flexi, custom period and child tickets are available for Southeastern routes, except where the ticket allows travel on Transport for ...
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Rail Business UKPlans for centralised Great British Railways ticket sales scrapped
UK: The government has dropped plans to create a centralised Great British Railways online rail ticket retailer, the Department for Transport has confirmed. The proposals were originally outlined by the in May 2021 as part of the Williams-Shapps Plan for Rail white paper. However, on December ...
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Rail Business UKTrain ticket retailers told to make booking fees clearer
UK: The Office of Rail & Road has written to seven online ticket retailers expressing concerns about ‘drip pricing’, when customers are shown an initial price with additional fees revealed later in the sales process. There are more than 40 retailers selling rail tickets online, split ...
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In depthJapan: Attracting traffic to rural lines
Imaginative initiatives are helping to ensure the survival of lightly used railways in rural Japan. Mike Bent reports.
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Rail Business UKGreater Anglia to test barcode paper tickets
UK: Greater Anglia is to test the use of barcodes printed on paper tickets, which can then be scanned at barriers instead of being inserted into a magnetic stripe reader. The trial will determine whether tickets bought from vending machines could be brought into line with ...
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Metro Report InternationalThales to supply signalling, security and ticketing for Alexandria metro
EGYPT: Thales has been subcontracted to supply signalling, security and ticketing systems for the first metro line in Alexandria. The 21·7 km line is being developed by a consortium of Orascom Construction and Colas Rail under a €1·3bn contract awarded by the National Authority for Tunnels ...
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Rail Business UKPay-as-you-go in Cornwall
UK: Smartcard-based pay-as-you-go payment has been introduced on journeys between Penzance and Par.
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Metro Report InternationalMarseille contactless payment roll-out underway
FRANCE: Conduent Transportation, Visa and bank Caisse d’Epargne CEPAC are implementing a contactless open payment system covering metro, tram and bus services in the region covered by the Aix-Marseille-Provence Métropole.
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Metro Report InternationalTaipei metro ticketing enhancements
TAIWAN: Taipei Rapid Transit Corp has appointed Thales and local partner MiTAC Information Technology Corp to upgrade the metro’s fare collection systems to accept multiple electronic payment options at the ticket gates at 120 stations. The project announced by Thales on November 16 supports the ...
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Rail Business UKNational Rail pay-as-you-go ticketing technology plan
UK: The Rail Delivery Group is looking at options to procure technology to support future regional and national implementation of pay-as-you-go ticketing. RDG manages various technical systems on behalf of all train operators, and is undertaking market sounding for a proposed Tap Converter Service. Train operators ...
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Metro Report InternationalGlimble MaaS app launches in Trieste
ITALY: Arriva has begun offering its Glimble mobility-as-a-service platform in Trieste, covering buses, boats, bike sharing and on-demand services. ‘We want to encourage people to view buses, bikes and other modes of transport as a single network rather than separate services’, explained Angelo Costa, Managing Director ...
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Rail Business UKTicket office closure proposals scrapped after passenger watchdogs object
UK: The government has asked train operators to withdraw proposals to close most station ticket offices in England, after watchdog bodies Transport Focus and London TravelWatch formally objected. Announcing the decision on October 31, Transport Secretary Mark Harper said the government would ‘continue our work to ...
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Metro Report InternationalTicketing collaboration aims to simplify deployment
INTERNATIONAL: Ticketing technology supplier Masabi and payments processing company Worldpay are collaborating to supply off-the-shelf EMV payment systems that can be easily implemented and operated by public transport agencies large and small. Operators can start by enabling open payments, and then upgrade to other modules of ...
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Rail Business UKLondon Day Travelcards saved
UK: An agreement has been reached to continue the sale of Day Travelcards, which offer unlimited travel on most public transport in London and can be bought in combination with rail tickets to the capital from elsewhere. ‘The offer now on the table saves a much-valued ...
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Metro Report InternationalINIT selected for Atlanta fare collection contract
USA: Metropolitan Atlanta Rapid Transit Authority has selected INIT to supply a new automated fare collection system. The AFC 2.0 contract is expected to be signed in late 2023 or early 2024, with an expected value of over $100m for the initial design, installation and deployment, ...
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Metro Report InternationalPhiladelphia launches contactless payment
USA: Philadelphia transport agency SEPTA has rolled out contactless payment on its metro, light rail and bus services, with commuter rail services to follow in early 2024. The technology was supplied by Conduent under an ongoing fare collection systems contract. Fares are the same as using ...
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In depthIndia: IR’s digital journey
Indian Railways has embarked on a further wave of digitalisation as it continues to transform its operations and services, explains Raghu Dayal.