UK: Southeastern has added features to its app and online journey planner which are designed to make it easier to plan accessible journeys.
A Passenger Assistance booking tool has been integrated with the journey planner and can be used to request help with getting on and off the train and navigating through stations. Bookings can be made on the app and online up to two hours before departure.
There is also the ability to plan step-free journeys.
UK: Thameslink has released an audio guide describing its 115 Siemens Mobility Class 700 trains which was written with the help of blind passenger Dave Smith who sits on the operator’s accessibility Advisory Panel. The guide is available on the Assisted Travel pages of the company’s ...
Southeastern Networker EMU UK: Southeastern has shortlisted five bidders for a contract to supply a fleet of 750 V DC third rail electric multiple-units for use on its ‘Metro’ network of suburban services in southeast London and Kent. They are: Alstom; CAF; Hitachi; Siemens Mobility; ...
UK: Communication Access UK has accredited East Midlands Railway as being Communication Accessible. This follows the train operator’s efforts to provide enhanced communication choices for customers, and to provide staff with the skills to utilise assistive technology effectively. EMR has introduced TALK cards for staff and ...
